ClientOntario Volleyball Association
We were contracted in 2018 to undertake a full audit and assessment of the Association’s communications function, in particular focusing on its relations with its member volleyball clubs and academies.
In completing the work, we undertook a thorough review of the Association’s communications content, its associated media mix and its communications capabilities and staff capacity. The resultant assessment highlighted important areas where communications gaps existed, but also where some solutions could be implemented to achieve fast, effective results. We also showed areas where the Association’s communications and member relations were much stronger than had been originally anticipated!
“We were delighted with the work that Capitis Consulting carried out for us. The review helped us pinpoint some clear short-term fixes, but also pointed us to some important longer-term items of focus for our new strategic plan to address. It was also great to have clear independent advice on an issue that is difficult to freely assess when you are effectively a part of it, as we were with respect to our member relations. We’d gladly use Capitis Consulting again for this type of assessment or evaluation work.”